Keeper Customer Profile: Philip Leech-Ngo


PDF version here.

Cyber security becomes more important every day as hackers continue to target users for personal information that can be sold for a profit on the dark web. With more than 10 million consumers engaged with Keeper on a daily basis, we thought it would be a good idea to find out a bit more about our customers and share how Keeper helps simplify and protect their digital lives.


Why did you start using Keeper?
I’ve always found Keeper useful, but it really came into its own over the past year or so. I’ve just moved from the UK to Canada. That meant I had to set up a whole host of new accounts and online profiles to go with new job, new bank, new phone, etc. etc. not to mention all sorts of secure documentation that I needed to keep safe during the transition. Keeper was absolutely brilliant for this. Not only did it keep the my info secure, the fact that it is so convenient to use and that it integrates so naturally into by workflow, made life a lot easier and less stressful than it could have been. I’m looking forward to seeing how Keeper continues to innovate, improve and adapt over time and so that it carries on helping keep my life that little bit simpler… though I’m glad to say that I don’t think I’ll be moving to another country anytime soon!

How many passwords does Keeper store for you?

What are two benefits you get from utilizing Keeper?

1. Convenience
2. Security across platforms

Anything else that is noteworthy?

The fingerprint scanner on the phone is brilliant!

Why did you decide to start using a password manager?

About 3-4 years ago. I started with a free version but Keeper’s reputation, ability to work cross platform persuaded me to move over.

What kind of files (e.g. passport, credit card numbers, photos, license, etc.) do you store in Keeper’s encrypted vault?

Lots and lots of web-passwords and banking info. I found it very useful for keeping lots of important personal information securely given my recent experience immigrating.

What is one thing you would recommend to a new Keeper user?

Let it integrate organically with your workflow. i.e. use the browser plug-ins etc. to set and keep passwords as you normally would. You will see the benefits very soon without any hassle.

What features would you like to see added to Keeper in future versions?

Integrate with Mac OS keychain etc. so it can remember things like apple password. Also, use phone to unlock desktop application, a bit like Google does.

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